AI Announcement from Klarna This was a 🤯 moment from Klarna which announced that its AI assistant, powered by OpenAI, was handling 2.3m customer service chats or 2/3 of their total volume. The Great Bank Unbundling from Contrary Capital The team at Contrary unpacks the history of fintech and the creation of embedded finance as a category. Fintech has played out in three acts to become what it is today: (1) digitization, (2) disintermediation, and (3) embedded infrastructure.
❄️ Noteworthy Bits
❄️ Noteworthy Bits
❄️ Noteworthy Bits
AI Announcement from Klarna This was a 🤯 moment from Klarna which announced that its AI assistant, powered by OpenAI, was handling 2.3m customer service chats or 2/3 of their total volume. The Great Bank Unbundling from Contrary Capital The team at Contrary unpacks the history of fintech and the creation of embedded finance as a category. Fintech has played out in three acts to become what it is today: (1) digitization, (2) disintermediation, and (3) embedded infrastructure.